RETURN POLICY
RETURN POLICY
Last updated August 24, 2022
Thank your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be initiated within forty-five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail you return to the following address:
Fierce by DRG
ATTN: Returns
2725 South Mendenhall
Suite 5
Memphis, TN 38115
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCHANGES
Exchanges are processed 2 times a week. A manager must inspect the item thoroughly before any next steps are taken.
Please allow up to 7 business days AFTER we receive the item in hand before your exchange is processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- Items that have been worn
- Items without original tags and labels attached
- Be sure returns/exchanges are free of stains and odors this includes makeup and deodorant and perfume.
For defective or damaged products, please contact us at the details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
